I dont use Strava, can i still use Sisu?
Yes, you can. There are a couple of options available to you…
There is a fantastic free service called Tapiriik that will allow you to synchronise your exercise data from a number of other services to Strava. Firstly you need to create a Strava account before then using Tapiriik to synchronise your data.
The second option is a little more manual but equally as viable. It's possible for us to create your print by hand if you can send us your data. Most services will allow you to export your data from their platform. You will likely be provided with a link from which you can download a zip file of your activities. Feel free to forward this zip file to us with details of the kind of print you'd like and we'll get a sample back to you as quickly as we can.
How much does a print cost?
£20.00 with free postage and packaging.
We've tried to keep things simple. So, no matter who you are and where you live we charge a flat rate of £20.00 per print.
How long does delivery take?
UK: approximately 3-5 days.
Everywhere else: 5-10 days.
Can I customise my print even more?
Sure! We've done quite a few customisations to date and we're open to different ideas. What were you thinking?
Note: Due to the time involved with customisations we charge £50.00 per print, instead of the advertised £20.00.
What kind of paper (stock) do you use?
In most cases, your print will be printed onto a Matt Photorag stock that is 300gsm.
We use a number of different print companies so the one we use for your order depends on where you are located around the world. As a result, print quality can vary slightly from Print Company to Print Company. However, we do carefully monitor the quality of the Printers we use and aim for the highest possible quality at all times.
What will my print look like?
We've taken to posting photos of our prints onto Instagram.
Ocassionally, our customers will post photos of their prints on social media too. Twitter is a popular destination for this and often where photos of our work will be shared. Follow @madewithsisu on Twitter to keep up with our latest prints. We'll often share photos our customers have posted.
To save you some work, here are one or two examples:
Can I gift a print?
To gift a print you will need to be granted access by the person your gifting to, to access their data. Once you have access, continue to customise your print as normal.
Just make sure that when you complete your order, you send us the correct delivery address for the recipient.
What size will my print be?
This depends on where you order from. US orders are 12"x16". Orders from the rest of the world are A3 in size.
I don't like any of your print designs, what else can I get?
We can create an unlimited number of customisations, variations, colour changes and edits to any of the designs we have on offer. If you have something in mind, just let us know and we'll do what we can to help.
Alternatively, if you have an idea for a totally new print design, again let us know and we'll do what we can.
I have more questions, who can I speak to about my print?
Email us of course! We love speaking to you guys!
When will I receive my digital download?
Our digital downloads still require a small amount of manual processing before they're sent out. We aim to process all orders within 24 hours.
If you're concerned your order hasn't arrived and it's been more than 24 hours, please email us with your order number and we'll get back to you as soon as possible.